Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Vic Clubmans, we believe that online pokies and gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and remember that the house always has an edge. Play responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We are committed to preventing underage gambling. If you are under 18, please do not access or use our platform.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following warning signs in your behaviour, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Neglecting work, family, or personal responsibilities due to gambling
- Hiding your gambling activity from friends or family
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money or getting into debt to fund gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Lying about the amount of time or money spent gambling
- Experiencing relationship or work problems due to gambling
Self-Help Tools & Player Protections
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Restrict the maximum losses you can incur during a session
- Reality Checks: Receive reminders about how long you've been playing
- Self-Exclusion: Temporarily or permanently close your account if you need a break
- Session Timeouts: Automatically log out after a set period of inactivity
Take advantage of these tools to keep your gaming in check and protect your wellbeing.
Support & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential counselling and support service for Australians
- Gamblers Anonymous: Support groups for people affected by gambling problems
- Lifeline: 13 11 14 – General crisis support available 24/7
International
- GamCare (United Kingdom): www.gamcare.org.uk – Free support and information for problem gamblers
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Research and advocacy for responsible gaming
- National Council on Problem Gambling (United States): www.ncpgambling.org – Resources and referrals for problem gambling
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available. There is no shame in reaching out. Contact one of the organisations above or speak with your doctor for a referral to specialist services. Your wellbeing is important to us.
If you need to take a break from gaming, use our self-exclusion tools or contact our customer support team. We're here to help you gamble responsibly.